Penfield Post Office

Basic passport services for US citizens are available at the Passport Acceptance Facility in the Penfield post office in Penfield, New york. At this location, you can obtain blank passport application forms and submit completed applications for passport processing by mail (allow at least 6 weeks for mail-in processing). Passport Acceptance Agents at this facility will review applications for New Passports, Minor Passports, and Replacement of Lost, Stolen or Damaged Passports and seal them into official envelopes for processing. Call ahead to make an appointment to visit the facility. See below for contact information.
MondayBy appointment only
TuesdayBy appointment only
WednesdayBy appointment only
ThursdayBy appointment only
FridayBy appointment only
  • applications by appointment only please call 585-388-1920 or visit www.usps.com/scheduler
  • This Passport Acceptance Facility doesn't close for a lunch break, so you can plan your visit for your lunch hour.
  • Need a passport photo? You can have your passport photo taken here, for a small additional fee.
  • Handicapped applicants: this facility is fully accessible.

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