Common reasons for rejection include:

  • Photos that do not meet the official guidelines.  Your photo must be clear, in color with a white background, printed on photo paper, and must measure 2″x2″.  You should have a neutral facial expression in the photo and your eyes must be open. You can wear glasses with clear lenses so long as there is no glare, but do not wear hats or uniforms.
  • Outdated sealed envelopes. Once your application has been sealed into the official envelope by the Passport Acceptance Agent, it must be submitted to a Passport Agency within 5 business days. If you are using a passport expediting company, send in your request right away!
  • Insufficient proof of US citizenship. Your birth certificate must be a “long form” certificate that shows both of your parents’ names. “Short form” or card-style birth certificates are not accepted.  If you submit an old passport as proof of citizenship, your request may be rejected if your appearance has changed significantly. To be safe, you can submit both an old passport and a certified copy of your birth certificate.

Category: New Passport FAQ

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