US citizens can receive basic passport services at the Passport Acceptance Facility at the West springfield post office in West springfield, Massachusetts on a first come, first served basis. Visit this location to have your application for a New Passport, Minor Passport, or Replacement of a Lost, Stolen or Damaged Passport reviewed by a Passport Acceptance Agent and sealed into the official envelope required for processing. This location also hands out passport application forms and accepts completed passport applications for mail-in processing. Please allow at least 6 weeks for passport processing by mail. Contact information is below.
This facility is closed now!
|Monday||8:30 AM||-||1:30 PM|
|Tuesday||8:30 AM||-||1:30 PM|
|Wednesday||8:30 AM||-||1:30 PM|
|Thursday||8:30 AM||-||1:30 PM|
|Friday||8:30 AM||-||1:30 PM|
|Saturday||By appointment only|
- Saturdays are by appointment only
- Want to plan your visit for your lunch hour? This facility is open during lunchtime.
- At this Passport Acceptance Facility, you can have your passport photo taken when you submit your application.
- Handicapped applicants: this facility is fully accessible.